This booking agent only answers phonecalls during office hours so no chance in getting any help from them in the early hours. Apparently, the recording was not found and they said it would not help since it is in the policies. I was asked to pay EUR 78 extra due to a change in price, and they had "the right" to make price changes within 24h. I will never book there again! I called them, answered after 40 minutes; in a rude way. Few days ago I paid for tickets, but I didn't get any confirmation or tickets I send message to them to 2 other emails and I I get only automatic answear that they will respond. I contacted the airline and they stated without a doubt 100 SchipholTickets is lying as the refund comes from them because I booked with them. Asked them to connect me to the supervisor, they said "No, they won't". Ofcourse all involved parties started pointing at eachother for blame. Boekt u uw voordelige vluchten liever telefonisch?
We will never buy the tickets anymore from this website! Bekijk alle aanbiedingen, het boeken van goedkope vluchten was nog nooit zo makkelijk. The Schiphol answered us on Tuesday, 4 days ago, what is even more disappointing. Zoek vliegtickets, goedkope vliegtickets zoeken 1, de goedkoopste vliegtickets regelen we nu in samenwerking met. This is an issue that unfortunately can occur but has no influence. Who in 2017 still issues a cheque!?!? Customer service was friendly and also on e-mails I got an answer within 1-2 days. However, the ticket they wanted to book for oneway was so expensive that my husband asked if we could also book a oneway ticket and still go back together.
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We understand that it is our fault in the first place because of not ordering the passport in time but we would have wished they would have told us in all the conversations we had that we would have to book a round way ticket. You have chosen to remove the segment BOM-TRV from your schedule and we have issued the tickets with your permission. We understand but still would have wished they would have told us on the phone, because that would have saved us a lot of money and all they said was that there was nothing they could do for us now. It is a disgrace that the government still allows them to operate. They did not even have the right destination, but they told me they would fix it, to just kortingsbon denkfysio be patient and wait.